Because Gigabit Fast Internet
Should Also Be Safe
Should Also Be Safe
The UK’s Safer
Broadband for Families
Protect children from harmful content, manage screen time, block risky apps and social media, and secure every connected device with Gigabit IQ.
Trusted by Families, Powered by Awards:
The Internet Experience You Deserve.
Gigabit Speeds
Work, watch & play without disruption. 
Full-fibre
Reliable broadband, direct to your home. 
Parental Controls
Protect each child with Gigabit IQ Family Guard+ that provides tailored age-related content flters 
No Nonsense
We don't play by the other broadband provider's rulebook 
Real Customer Service
Thats why our Trustpilot rating is 4.5 
Ho Hidden Fee's
You will know exactly what you pay from day one.
Cybersecure your home
Protect your devices in your home with Gigabit IQ CyberGuard+ 
Speed You Need
Gigabit IQ offers lightning-fast speeds that keep you seamlessly connected, whether you’re streaming, gaming, or working from home.
Safety You Trust
Get Gigabit IQ’s Award Winning safer broadband service. FamilyGuard+ protects your family from online harms, blocks social media, VPN’s, and gives parents back control. Keep your children safe online.
Security We Provide
Our advanced CyberGuard+ security measures protect your data and privacy, creating a safe online environment for your entire family.
Your Control, Your Way
Our Award Winning Gigabit IQ App allows you to set up and manage your Wi-Fi, monitor usage, set priorities, provide parental controls and give you complete control.
What is Full Fibre?
How We Compare
 |
Sky | BT | Virgin | |
|---|---|---|---|---|
| Packages | 900 Essentials | 900 Gigafast | Full Fibre 900 | Gig 1 |
| Average Download Speed | 900Mbps | 900Mbps | 900Mbps | 1130Mbps |
| Average Upload Speed | 850Mbps | 110Mbps | 110Mbps | 104Mbps |
| Monthly Price | £29.99 | £44.00 | £49.99 first 3 months free | £40.99 |
| No Price Hike Guarantee | ||||
| Contact Length | 24 Months | 24 Months | 24 Months | 18 Months |
| Wi-Fi Router | Ultimate Blast Wi-Fi 6 Router | Sky Broadband Hub (Wi-Fi 5) | BT Smart Hub 2 (Wi-Fi 5) | Virgin Media Hub 5 (Wi-Fi 6) |
| Trustpilot Score | 4.5 | 1.3 | 1.4 | 1.6 |
| Total Cost Over 24 Months | £748.76 | £1061.00 | £1055.76 | £983.76 |
| Savings with Gigabit IQ on 24 Month Period | -£321.24 | -£307.00 | -£235.00 |
Comparisons as of October 2024. Pricing may change dependent on wholesale provider and your locations. Please verify with your postcode address check.
5 Star Reliability
Sam Merison
4 months ago
Prompt installation on date requested, smart install job and fast speeds as expected. Very helpful customer service too. Highly recommended
Niruphanah Sooriyakumaran
6 months ago
Gigabit IQ you guys are marvellous. I have been with you more than two years now I changed my address you sorted out all things for me . Whenever I need any help you guys are always available and responding as quick as possible. I would say your incredible offers from gigabit IQ. They haven’t increase my monthly direct debit until now . I would suggest and recommend to others about your amazing services.
karl knights
10 months ago
I’ve had gigabit for over 18 months. The internet service is game changing for a house with home workers and teenage gamers. The customer service is like having your own IT helpdesk (like it was 20 years ago in a big company) who are responsive , transparent and helpful. Hats off!
Kerry Whistlecroft
10 months ago
Easy installation and great service. Super-responsive and proactive in making sure you have great coverage throughout your home. Highly recommend.
Neil Costen
10 months ago
Best Internet company ever!.
Dog chewed through fibre optic cable.
Rang gigabit to find out type so I could order a new one off amazon.
Bloke said just pop down he had a spare.
He gave me 2 incase it happened again. No charge.
Love these guys!
Dog chewed through fibre optic cable.
Rang gigabit to find out type so I could order a new one off amazon.
Bloke said just pop down he had a spare.
He gave me 2 incase it happened again. No charge.
Love these guys!
john horncastle
10 months ago
First, it's great to support a local business. The key benefit is the immediacy of calling up for support.
On the negative side we have had 3 outages to date. Not a major issue for me but 2 of them where when my son was staying and he was unable to make some business calls.
On the negative side we have had 3 outages to date. Not a major issue for me but 2 of them where when my son was staying and he was unable to make some business calls.
Simon Terry
11 months ago
Great service, super fast and reliable. I even had my router hand delivered when the first got lost in the post. Would thoroughly recommend.
Russ Taylor
11 months ago
Fast reliable service. Staff were very quick to set up fibre broadband when others dragged their feet. Been using it for 18 months all very good.
Cheryl German
11 months ago
Have had Gigabit since 27th June. So far so good, was quite easy to swap all the Wifi settings on various pieces of equipment. Pick up was very quick. Noticed a difference in speed immediately especially the computer.
Pam Hardy
11 months ago
Mike was a very helpful man i could have never set this up without
his help.
Mike explained everything to me. a pleasure to meet such a nice man a real asset to your company
i thank you so much for mike he could not have been more helpful to me
his help.
Mike explained everything to me. a pleasure to meet such a nice man a real asset to your company
i thank you so much for mike he could not have been more helpful to me
Dave Plunkett
1 year ago
Absolutely incredible service from GigabitIQ - very personal from sales all the way through to install. We had Mike on the install and he’s a credit to the company, great bloke. Great work so far guys 🙂
James Willis
1 year ago
I have always been very well looked after by Michael
Response from the owner 1 year ago
Thanks James for your 5 star Review! Really appreciate your feedback of our staff, very much appreciated!
GEOFFREY PIERSON
1 year ago
Mike, and the Gigabit IQ team, have been a superb support to bring fibre optic cable into our house. We live in a rural countryside Surrey village and rely on wifi for work teams video conference calls. Mike has personally attended at each stage of the installation to make sure that Gigaclear's work has been done properly. Gigaclear even quoted £3,000 for installation and Mike was able to get this reduced to zero charge. He liaised with Disking - a local IT services company - to complete the final stage of installation and switch on. We now have a reliable wifi with a massive 1Gbps speed. Thank you to the Gigabit IQ team and especially to Mike for his patience and advice at every step of the way!
Response from the owner 1 year ago
Brilliant Geoffrey, so glad the marathon wait to get you connected has ended, now you can sprint your way to gigabit speed internet. So glad to have worked with getting you on-boarded with the numerous challenges, and fibre route changes/poles/wayleaves that we worked on your behalf to our wholesale provider to get resolved, and save you £3000 in the process! Great also to partner with Disking to get you the internal cabling so that your needs were met. This is testament to who we are as a company, working to make sure you get fibre, and supporting our customers. Really proud of Mike, and our team to get this completed for you!
Harry Jones
1 year ago
Carl the rep was very helpful with explaining the different packages and installation details. The installation team went the extra mile to get the line pulled in and we are very happy with the internet speeds. Would definitely recommend
Response from the owner 1 year ago
Thanks so much for your 5 Star Review Harry! We're really proud of our local champions like Karl, who are helping our customers in the communities we serve like Elstead. We're especially happy for you, knowing that you weren't able to be served before with previous attempts by other ISP's, and with our expertise and our local build understanding, we were able to get you connected to Gigabit Full Fibre! Thanks for your brilliant review, and don't hesitate to contact us or Karl for any support queries, and our service.
Andrew Enever
1 year ago
Great service with quick response and helpful staff.
Response from the owner 1 year ago
Many Thanks Andrew for your 5 Star review. So glad our local support team were able to resolve your fibre cut issue, and attended your premise faster than your local pizza delivery! We're really proud of our support to get you back online asap!
Carl Chambers
1 year ago
If I could go for 10 stars, then I would.
Everything has been perfect, an internet fibre dream.
From my initial contact, through to now it’s been a perfect relationship.
GigabitIQ’s (Grayshott) OTT service has indeed been OTT.
My installation ran like a dream, with Mike on site overseeing at all times.
Human responses to my emails have been quicker than an automated out of office.
Follow up site visits from Mike have been prompt, very helpful and nothing short of perfect.
The Security and Parental controls available via the GigabitIQ App are pure brilliance, I finally have a child proof solution and one that blocks VPNs as well.
My internet speed is faster than I could have ever wished for and with the Mesh set up we can wi-fi throughout the house.
My experience to date has been 100% perfect. This company are like no other company I have dealt with in years (likely ever), they will blow any ISP out of the park..
Don’t look any further, don’t hesitate, once you have full fibre (FTTP) with these guys, you will be super happy. Working from home and internet happiness has taken on a whole new speed meaning. And the kids no longer complain of laggy wifi when gaming.
Thanks team for everything and I look forward to continuous brilliance from your company and from my wizzy fibre..
Love it..
Cheers Carl.
Everything has been perfect, an internet fibre dream.
From my initial contact, through to now it’s been a perfect relationship.
GigabitIQ’s (Grayshott) OTT service has indeed been OTT.
My installation ran like a dream, with Mike on site overseeing at all times.
Human responses to my emails have been quicker than an automated out of office.
Follow up site visits from Mike have been prompt, very helpful and nothing short of perfect.
The Security and Parental controls available via the GigabitIQ App are pure brilliance, I finally have a child proof solution and one that blocks VPNs as well.
My internet speed is faster than I could have ever wished for and with the Mesh set up we can wi-fi throughout the house.
My experience to date has been 100% perfect. This company are like no other company I have dealt with in years (likely ever), they will blow any ISP out of the park..
Don’t look any further, don’t hesitate, once you have full fibre (FTTP) with these guys, you will be super happy. Working from home and internet happiness has taken on a whole new speed meaning. And the kids no longer complain of laggy wifi when gaming.
Thanks team for everything and I look forward to continuous brilliance from your company and from my wizzy fibre..
Love it..
Cheers Carl.
Response from the owner 1 year ago
Carl, This is a 10 Star Review! We really thank you for your comprehensive feedback, and glad you are having a really fantastic experience! We're really proud to serve you! And don't hesitate to ask for any support at anytime! Thanks again! Gigabit IQ Team!
Karen Gates
1 year ago
Fantastic service, thanks for getting us up and running so quickly.
Response from the owner 1 year ago
Thanks so much for your query, glad our support staff were quick to get you back online after your power cut. Don't hesitate to contact our support anytime, always pleased to help & show our value of our 5 Star support. Thanks so much for your kind review, we're proud to serve you!
Steve Helliker
1 year ago
After several years of waiting for Elstead to receive a fibre network, I approached Gigabit IQ to install fibre broadband at both my home and office. Mike and his team handled everything from the overall connection to setting up a mesh network in a difficult environment. The service I received was excellent and I have no hesitation in recommending them to anyone who is looking to upgrade their existing broadband.
Response from the owner 1 year ago
Thanks so much Steve, for your groundbreaking review as our first customer we have connected in Elstead. We thank you for bearing with us with our teething problems, and are so glad that the service is running smoothly. We're really keen to expand in Elstead, so we really appreciate your 5 star rating, and rest assured, as a local ISP, we truly care about our service to all our customers, so don't hesitate for any support issues anytime! Thanks once again, and Congratulations!
john and daphne milton
1 year ago
Very impressed with the service we get from this company. WIFI works perfectly.
Response from the owner 1 year ago
Thanks so much for your amazing review! We're so glad to serve customers like yourself, we really appreciate the feedback. Thanks for taking out our Wi-Fi Optimisation service, glad it is working great for you!
Graham Harvey-Browne
1 year ago
Michael came round to advise on how to best optimise our WiFi distribution. Following his visit I repositioned both the rooter and booster and now have a 5G signal with excellent speeds throughout the house. Excellent service from Grayshott Gigabit
Gilly Smith
1 year ago
Mike always goes the extra mile. Cheerful and happy to sort even the smallest of queries associated with the internet. Set up and explained my TV controls to me . Made sure I was completely happy with the way everything worked before he left. A credit to the company
D THOMLINSON
1 year ago
Excellent post-installation aftercare, on-site support to improve the mesh performance and enhance the internal network coverage. Also took time to walk through additional online safety features for the children. Really good experience.
Trusted by Families, Powered by Awards: The Internet Experience You Deserve
With award-winning online safety and blazing gigabit speeds, Gigabit IQ delivers the ultimate broadband experience tailored for you. Our fully managed Wi-Fi, FamilyGuard+ parental controls, and CyberGuard+ cybersecurity ensure every connection is fast, secure, and smart.
Join us today
Full-fibre,︎ Gigabit speeds,︎ No Hidden Fees,︎ No-nonsense.
