Returns Policy for Online & Digital Orders

We understand that sometimes plans change. If you need to cancel your digital order, please review our policy below:

1. Cancellation Window: You may cancel your order within 48 hours of purchase for a full refund minus any processing charges.
2. Non-Refundable Items: After 48 hours, online/digital orders are non-refundable.
3. How to Cancel: To cancel your order, please contact our customer support team at order@gigabitiq.com with your order number and reason for cancellation.
4. Processing Time: Refunds will be processed within 5-7 business days after the cancellation request is approved.

 

Need help?

Contact us via email for questions related to refunds and returns.